Privacy Policy

Tranet Holdings Pte Ltd and its related companies within Tranet Group (“Tranet”, “we”, “us” or “our”) respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store and otherwise process personal data in connection with our website, our business activities, and our interactions with customers, prospective customers, business partners, job applicants and other individuals.

This Privacy Policy is intended to comply with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and should be read together with any other notices or consent statements that we may provide to you from time to time.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal data that we collect through:

the Tranet website, including enquiry and contact forms;
communications with us by email, telephone, social media or other channels;
business development, partnership and product-related enquiries;
recruitment and job application processes;
meetings, events and other business interactions with Tranet.

2. What personal data we may collect

Depending on the nature of your interaction with us, we may collect personal data such as:

your name;
company name;
job title or role;
email address;
telephone number;
country or location;
mailing or business address;
information contained in your enquiry, correspondence or feedback;
information submitted through our contact forms;
information submitted in connection with a job application, such as your resume/CV, employment history, qualifications, nationality, date of birth, contact details, photograph and other information you choose to provide;
technical information collected through your use of our website, such as IP address, browser type, device information, pages visited, referring website, date/time of access and cookie-related information.

Where you provide us with personal data relating to another individual, you represent that you have obtained the necessary consent or authority to do so.

3. How we collect personal data

We may collect your personal data in the following ways:

when you submit an enquiry, request or message through our website;
when you contact us by email, telephone or other communication channels;
when you request information about our products, services or partnership opportunities;
when you attend meetings, events or discussions with us;
when you apply for employment or submit your resume to us;
when you interact with our website, including through cookies and similar technologies;
when personal data is provided to us by your employer, colleagues, representatives or business counterparts in the course of a business relationship;
when personal data is otherwise lawfully provided to us by third parties.

4. Purposes for which we use personal data

We may collect, use and disclose your personal data for purposes such as:

responding to your enquiries and communicating with you;
providing information about Tranet, our products, services and business activities;
evaluating and managing potential partnerships, distributorships, supply arrangements and other business opportunities;
administering, managing and maintaining our business relationships;
processing requests, feedback, complaints and follow-up actions;
conducting due diligence, internal assessments and business planning;
carrying out recruitment, applicant evaluation, interview scheduling and related HR purposes;
maintaining our records and internal administration;
operating, monitoring and improving our website, user experience and website security;
complying with legal, regulatory, audit, risk management and internal policy requirements;
protecting our rights, property and safety, and the rights, property and safety of others;
any other purpose for which you have provided your consent or which is permitted or required by applicable law.

Where permitted by law and where relevant to your relationship with us, we may also use your contact information to send you updates regarding our business, products or services. You may opt out of such communications at any time.

5. Disclosure of personal data

We may disclose your personal data to the following parties where necessary for the purposes described above:

companies within Tranet Group;
our employees, officers and authorised representatives;
service providers and vendors who support our business operations, including website hosting, IT support, cloud storage, communications, analytics, recruitment support and professional advisory services;
business partners, principals, distributors, manufacturers or counterparties where relevant to your enquiry or the business relationship;
auditors, lawyers, accountants, insurers, bankers and other professional advisers;
regulatory authorities, government agencies, law enforcement bodies or other persons where disclosure is required or permitted by law;
any other party where you have consented to the disclosure or where such disclosure is reasonably necessary for the purpose for which the data was collected.

We do not sell your personal data to third parties.

6. Transfer of personal data outside Singapore

As Tranet Group operates across multiple markets, your personal data may be transferred to, stored in or accessed from locations outside Singapore where our affiliates, partners or service providers operate.

Where we transfer personal data outside Singapore, we will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to that required under the PDPA.

7. Cookies and website usage data

Our website may use cookies and similar technologies to help us:

enable website functionality;
understand how visitors use our website;
improve website performance, content and user experience;
maintain website security and administration.

Cookies are small text files stored on your device. Most web browsers accept cookies automatically, but you may modify your browser settings to decline cookies or alert you when cookies are being used. Please note that disabling cookies may affect certain website functions.

8. Third-party websites and links

Our website may contain links to third-party websites or platforms, such as social media pages or external applications. These third-party sites are governed by their own privacy policies and practices.

We are not responsible for the content, security or privacy practices of third-party websites, and you should review their privacy policies separately.

9. Protection of personal data

We take reasonable administrative, physical and technical measures to safeguard personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

However, no transmission of data over the internet or method of electronic storage can be guaranteed to be completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

10. Retention of personal data

We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws, regulations and internal business or compliance requirements.

When personal data is no longer required, we will take reasonable steps to securely delete, destroy, anonymise or otherwise dispose of it.

11. Your rights

Subject to applicable law, you may have the right to:

request access to personal data that we hold about you;
request correction of your personal data if it is inaccurate or incomplete;
withdraw your consent to our use or disclosure of your personal data for certain purposes;
request that we stop sending you marketing communications.

Please note that withdrawing consent may affect our ability to continue communicating with you or providing certain information, products, services or opportunities to you.

12. Contacting us about personal data

If you have any questions, concerns, requests for access or correction, or wish to withdraw consent in relation to your personal data, please contact us at:

Data Protection Officer
Tranet Holdings Pte Ltd
380 Jalan Besar
#09-03 ARC 380
Singapore 209000
Email: office@tranet.com.sg

Please include sufficient details in your request so that we can verify your identity and process your request appropriately.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website practices, legal requirements or data protection practices.

Any updated version will be posted on this page with the revised “Last updated” date. Your continued use of our website or continued interaction with us after such updates shall constitute your acknowledgment of the updated Privacy Policy to the extent permitted by law.

Last Updated: 31 March 2026